Service Centres

 

The Role of the Service Centre

When it comes to contracts involving Newbuild Contractors or Housing Associations, Service Centres provide direct communication with site managers for all the sites in their region. This ensures prompt efficient service at a personal level with the site managers. Directly from the Service Centre, deliver and install the finished glazed product, liasing with the client on all customer care issues.

 

In order to properly develop these contracts, we must be confident that our Partners are able to deliver to the expectations of the new clients. Therefore our Service Centre Partners must:

 

* Have a good local reputation.

* Have the capablity to service a regional area

* Have the determination and commitment to grow, and develop their business

* Demonstrate financial stability

* Manage and maintain surveying and installation to the highest standards

 

Becoming a Service Centre partner extends far beyond competitive prices, short lead times and uncompromised quality. It is designed to help take your already successful business to the next level. Ongoing business support, innovation to bring you the most sophisticated window and door systems in the UK, sustainability and marketing are central to our operations when it comes to supporting our established Service Centre partners. To become a Service Centre Partner call John Stacey Managing Director on 01777 861333, for a NO obligation consultation.

 

Service Centre Benefits

By becoming a Service Centre partner, we form a very close working relationship with you and your staff. This enables us to provide a complete marketing and sales solution including a dedicated telesales activity, tailored to your needs to specifically target new trade buisness within your area. We are further developing contracts with local Newbuild Contractors and Housing Associations, again for the direct benefit of our partners.

 

Because our regional partners are not in competition with one another, and utilising this industry know-how and opinions, we can act as a conduit of knowledge, experience and best practice advice between partners, without there being a conflict of interest. As well as being always on hand to offer guidance and support about anything from building legislation to product development and installation, we provide :

 

* Exclusive supply in a given geographical area

* Tailored customer support and technical advice

* Branded literature, shop and van signs

* Showroom and samples support

* 24/7 On-line pricing sytem

* Prices fixed for 12 months*

* Dedicated delivery day(s)

 

This comprehensive package is offered at no cost. However for us to invest substantial amounts of time, expertise and money in a partner, we ask in return that the partner makes a commitment to buy their products requirement from Apex, along with a commitment to be the best.